Which term captures the ability to use technology effectively in work tasks?

• A. Computer and Technology Literacy
• B. Job-Specific Skills
• C. Service Orientation
• D. PoW

Answer: (A)

The main idea here is describing how well someone can use technology to get work done. That broad capability is captured by computer and technology literacy: knowing how to operate devices, use the right software, navigate digital information, communicate electronically, and troubleshoot basic tech issues to complete tasks effectively and safely. This goes beyond a single job task and covers adapting to different tools and technologies as needed. The other options don’t fit as well: job-specific skills are about the particular tasks and tools for a specific job, service orientation focuses on helping customers, and PoW isn’t the term used for describing technology use in the workplace.